WhatsApp is where the follow-up question actually lands. It gets answered by the same approved rules as your website assistant, in the same channel, instead of sitting unread until Monday.
15 minutes with Callum · Scoped to your service area · No developer needed
“Customers message your WhatsApp expecting a quick reply, not a wait until Monday.”
This is the shape of the exchange — the questions asked, the order they're asked in, and what happens once they're answered.
Every reply follows the approved rules agreed at setup — service area, job type, timing and safety wording. Nothing here is improvised.
Names, postcodes and job details are illustrative.
Today 18:47 · WhatsApp
Hi, sent an enquiry through your site earlier, any update?
Yes — you're down for a boiler service quote. Can you confirm your postcode so I can check availability?
BB2 6NR
That's in our area. I can offer Thursday morning or Friday afternoon — which suits?
Friday works
Booked · Friday PM · Logged against existing enquiry
The £500 Lead Leak Audit is a rigorous diagnosis of how enquiries move through your business. If the evidence shows your team is not ready, our recommendation will say so honestly.
This works when the enquiries already exist and the problem is what happens to them next. If you haven't got the enquiries yet, you need an advertiser, not us — and we'll say so on the call rather than after the invoice.
For established trade businesses losing good revenue because lead follow-up breaks when engineers are busy.
Common reasons we advise contractors to delay implementation until their team or inbound volume is ready.
If you're in the right-hand column, the audit will tell you so in writing — and you'll have spent £500 finding that out instead of a setup fee.
No — it's included as standard in Never Miss a Job and Fully Booked. There's nothing extra to configure or pay for on its own.
Yes, where technically possible. We confirm feasibility during setup — WhatsApp's own rules around business messaging apply regardless of package.
Where included in the agreed design, yes — the conversation and the information already collected carry across instead of starting again.
Your system is live within 14 days of us receiving access, content and approvals — or your first month is free.
We agree a number of new enquiries in writing at kickoff. If the system hasn't delivered it by day 60, your next month is free.
If the evidence says you shouldn't buy yet, we tell you plainly, in writing — and you don't buy anything.
The Lead Leak Audit measures what happens to real enquiries across your phone, website and follow-up process — and gives you the evidence, priorities and a written recommendation, including “do not deploy yet” when that is the honest answer.
15 minutes · 14-day launch guarantee · £500 diagnostic credited in full against setup
