Response
How fast eligible enquiries get a meaningful first reply.
THE RESPONSE LAYER BETWEEN THE ENQUIRY AND YOUR TEAMEvery enquiry answered, qualified and booked —
Every enquiry answered, qualified and booked — without hiring anyone .
Three packages, one ladder. Get found on Google, then make sure every enquiry is answered, then cover after-hours calls and chase every quote. Most firms start in the middle.
15 minutes with Callum · No pitch deck · We'll tell you if it's not a fit
- Replies in under 30 seconds across phone, web & WhatsApp
- Screens by postcode, boiler age and job urgency
- Founding clients pay half the setup fee
- Live in 14 days or your first month is free
02 · The Lead Leak Reality
Where trade enquiries fall through?
“The phone rings while on the tools, and by the time you call back they've booked a competitor.”
Three stages. You only buy the rung you're on.
Each stage contains everything below it. Step up whenever the numbers justify it — you never rebuild, and you never pay twice for the same foundation.
If customers can't find you
01 · Get FoundA site and Google profile that make people ring you.
A fast mobile website with a tap-to-call button, your services, service areas and Gas Safe details, plus a Google Business Profile set up for the searches that bring in work.
Best for: No website, a dated one, or a thin Google profile.
£250 setup · £79/month + VAT
See full scope and pricing Recommended starting pointIf the phone is the leak
02 · Never Miss a JobEvery enquiry answered, even when you're under a sink.
Missed callers get a branded text back in under 30 seconds. Website chat and WhatsApp answer and qualify 24/7. Every enquiry lands in one mobile inbox, and happy customers get asked for a review.
Best for: Busy firms whose phone rings while they're on the tools.
£495 setup · £197/month + VAT
See full scope and pricingWhen you're ready to grow
03 · Fully BookedAfter-hours calls answered, and every quote chased.
An AI voice receptionist that says it's automated, answers after-hours calls and escalates urgent ones to your mobile. Unanswered quotes get followed up and past customers get their annual service reminder.
Best for: After-hours breakdown calls and quotes that go quiet.
£750 setup · £347/month + VAT
See full scope and pricingNot sure which? The £500 Lead Leak Audit measures where your enquiries actually die. The fee comes off your setup if you proceed. Sometimes the answer is “fix your Google listing first” — we'll tell you that instead of selling you a system.See what the audit covers
Live within 48 Hours
Stop the worst leak in 48 hours. Build the rest properly.
A real response system needs discovery, rules, content, connections and scenario testing. That takes a fortnight. Your missed calls don't pause while it happens.
So on every Never Miss a Job project, a deliberately simple missed-call text-back goes live within 48 hours of signing. It catches the caller and gives them somewhere to go while the proper system gets built behind it.
It's a safety net, not the finished engine — and we say so upfront.
Two capabilities worth reading about on their own.
Neither is sold separately. Both are standard from Get Found upward.
A quote that size shouldn't die because nobody sent the third message.
Included in Fully Booked · £347 per month + VAT
Outstanding boiler, heat-pump and high-value install quotes get followed up through a sequence you approve. It reminds, answers process questions, surfaces objections to your team, and stops the moment the customer replies, books, declines or opts out.
It does not negotiate, discount, or manufacture urgency. Ever.
FROM AUDIT TO LIVE
A controlled launch, not a switch-on-and-hope.
Live within 14 days of approvals. We handle the build, the rules, the testing and the connections — here's every stage, so there are no surprises about who does what.
What We Build & RunFully Managed
Executed entirely by Lead Systems Studio — zero code or engineering overhead for your team.
01 · AuditDays 1–3
We examine how real enquiries enter your business, test response speeds, and uncover exactly where handoffs break down.
02 · DesignDays 4–8
We configure the business rules: service postcodes, emergency vs routine rates, qualification questions, and routing thresholds.
03 · BuildDays 9–12
We wire Twilio telephony, WhatsApp Business API, Twenty CRM, and n8n automations behind the scenes.
04 · LaunchDays 13–14
We execute end-to-end mystery tests across every channel before turning live traffic on. Zero disruption to on-site work.
05 · ImproveOngoing
We monitor response speeds, conversion rates, and closed leaks every week, continuously tuning conversation scripts.
What We Need From You~45 Mins Total
Lightweight owner inputs to sign off business rules and connect your lines — no extra admin.
01 · Scope CallDay 1
15-minute alignment on service postcodes, high-value boiler/emergency jobs, and standard callout rates.
02 · Line AccessDay 2
Authorise simple conditional call forwarding from your office number or SIM to dedicated Twilio line.
03 · Diary RulesDays 3–4
Confirm working hours, travel buffer times between jobs, and engineer on-call rotation preferences.
04 · VerificationDays 13–14
20-minute simulation of live emergency test call & text-back alongside Callum before going live.
05 · Weekly ReviewOngoing
10-minute monthly check-in to review conversion stats, won revenue, and sign off script refinements.
Book a 15-minute fit call
Zero software installs or employee training required
Three numbers, reported monthly.
Qualification
Whether the required detail was captured before a human took over.
Routing
How cleanly enquiries reached the approved next step or escalation.
If these numbers don't move, you'll see it before we do — and we'll tell you what we're changing.
LSS
The Diagnostic Guarantee
Measure the leak before you buy the fix.
The £500 Lead Leak Audit is a rigorous diagnosis of how enquiries move through your business. If the evidence shows your team is not ready, our recommendation will say so honestly.
Book a 15-minute fit call
£500 + VAT · 100% credited against implementation within 30 days
Audit Deliverables & Scope
- Complete response-time & channel drop-off audit
- Competitor mystery-shopper response benchmark
- Journey map identifying where enquiries slip away
- Prioritised 30-day action plan & written recommendation
- 100% credited against implementation within 30 days
Evidence-backed diagnosisNo lock-in
You don't have to guess which rung to start on.
The £500 Lead Leak Audit tells you whether the leak is your website, your phone, or both — and which of the three packages above actually earns its setup fee. If the honest answer is “neither, yet,” that's what it will say.
Book a 15-minute fit call
15 minutes · 14-day launch guarantee · £500 diagnostic credited in full against setup